The Juggling of 150 Hours of Lifeline Training Was a Distant Memory Before I Took My First Call—Because I Had Already Received Far More Than I Had Given
When I first signed up for Lifeline training, I expected to learn how to help others. What I didn’t realise was how much the journey would help me. The >150 hours of training—an intricate blend of self-paced learning, role-plays, and face-to-face sessions—felt like a juggling act at times. Between work,…